SHIPPING POLICY
At TorQ Footwear, we aim to deliver your orders quickly, safely, and efficiently across India.
Shipping Coverage
- We currently ship across all locations in India
Order Processing
- Orders placed Monday to Saturday (IST) are processed within 1–2 business days
- Orders are shipped within 2 business days of confirmation, subject to product availability
Delivery Timeline
- Estimated delivery time: 4–9 business days depending on your location
- Metro cities may receive faster delivery compared to remote areas
Shipping Charges
- Shipping charges are calculated based on order value and delivery location
- Final shipping cost will be displayed at checkout before payment
- Free shipping may be available on selected orders or promotions
Order Tracking
- Once your order is shipped, you will receive tracking details via SMS or email
- You can track your shipment in real-time using the provided link
Delays & Exceptions
While we strive to deliver on time, delays may occur due to:
- High order volumes
- Courier partner issues
- Weather or unforeseen circumstances
In such cases, we appreciate your patience and understanding.
Important Notes
- Orders will only be shipped once successfully confirmed
- Please ensure your shipping address and contact details are accurate to avoid delays
Need Help?
If you have any questions about your order or delivery timelines, feel free to reach out to us at: